The Cost of Downtime: Why Outages Hurt More Than Your Bottom Line

When a mid-sized utility goes down, the financial costs are staggering—often $1M per hour or more. But focusing only on the dollar figure overlooks the bigger picture. Prolonged outages erode public trust, strain regulatory relationships, and expose customers to safety risks in extreme conditions. The ripple effects last far longer than the outage itself.

Utilities know that downtime isn’t just an operational issue; it’s a reputational one. Regulators and customers alike are demanding higher standards of reliability, and companies that can’t deliver risk falling behind. Preventing downtime is about protecting a utility’s brand as much as its bottom line.

At Komodo Systems, we help utilities avoid these hidden costs by providing continuous monitoring, AI-powered anomaly detection, and clear maintenance insights. The result is fewer emergencies, less scrambling to respond, and a stronger reputation for reliability.

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